Sellers

Basics

  • Sellers create Gigs® on TodayGiG to allow buyers to purchase their services.
  • Sellers may also offer Custom Offers to buyers in addition to their Gigs.
  • Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.
  • TodayGiG accredits sellers once an order is completed. See our “Orders” section below for a definition of a completed order.
  • If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s Shopping Balance.
  • Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 9 days after the order is marked as complete. Top Rated Sellers and Pro Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked as complete.
  • Sellers can promote their Gigs or any TodayGiG content via the AdWords platform.
  • Sellers may withdraw their revenues using one of TodayGiG’s withdrawal options.
  • The seller’s rating is calculated based on the order reviews posted by buyers. High ratings allow sellers to obtain advanced seller levels (see Levels below).
  • For security concerns, TodayGig may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by buyers, or associating multiple TodayGiG accounts to a single withdrawal provider.

Gigs®

  • Sellers are allowed to post a select amount of active Gigs based on their Level status.
    • 5 Gigs for sellers without a Level status.
    • 10 Gigs for Level 1 sellers.
    • 15 Gigs for Level 2 sellers.
    • 25 Gigs for Top Rated sellers.
  • Gigs created on TodayGiG are User Generated Content.
  • Gigs may be removed by TodayGiG for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or materials:
    • Illegal or Fraudulent services
    • Copyright Infringement, Trademark Infringement, and violation of a third party’s terms of service reported.
    • Adult oriented services, Pornographic, Inappropriate/Obscene
    • Intentional copies of Gigs
    • Spam, Nonsense, or Violent Gigs
    • Gigs misleading to buyers
    • Reselling of regulated goods
    • Services that extend beyond 30 days of service duration
  • Gigs that are removed for violations mentioned above, may result in the suspension of the seller’s account.
  • Gigs that are removed for violations are not eligible to be restored or edited.
  • Gigs may be removed from our Search feature due to poor performance and/or user misconduct.
  • Gigs may include pre-approved website URLs contained within the Gig description and requirements box. Gigs containing websites promoting content, which violates TodayGiG’s Terms of Service, will be removed.
  • Gigs are required to have an appropriate Gig image related to the service offered. An option to upload two additional Gig images are available to all sellers.
  • Gigs may contain an approved Gig Video uploaded through the Gig management tools available on TodayGiG.
  • Statements on the Gig Page that undermine or circumvent these Terms of Service is prohibited.
  • Eligible Gigs and sellers may price their Gigs at a base price beyond $4. Base prices on Gigs can be set to $4, $5, $10, $25, $50, and $100.
  • Eligible Gigs in select Categories may set up Gig Packages to offer their services in structured formats with multiple price points for the selected Gig.

Gig Extras

  • Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.
  • Gig Extras may be removed for violations of our Terms of Service. For specific terms, please see the Gigs® section above for a list of services that violate our Terms of Service. Gigs are subject to be removed due to violations found in Gig Extras.
  • The amount of Gig Extras, which can be offered, and the price for each Gig Extra, is based on your seller Level. More information surrounding your accounts eligibility for Gig Extras can be found here.
  • Services offered through Gig Extras must be related to the base service and part of the deliverables on the order.
  • Gig Extras may cover different categories of services that are components to a higher quality delivered service.
  • Sellers have the option to extend the duration of an order for each Gig Extra that is added to the order. This is to cover the time needed to complete the extra service.

 

Levels

TodayGiG is all about helping sellers leverage their skills. We seek to empower top performing sellers with helpful tools to grow their business. Sellers who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, TodayGiG may reward them with new statuses, special opportunities, benefits, and tools that come with it.

  • TodayGiG sellers can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found here.
  • Advancement in Levels are updated periodically by an automated system.
  • The current Levels a seller can achieve are, Level 1, 2, and Top Rated.
  • Sellers who cannot maintain their high quality service, experience a severe drop in ratings, or stop delivering on time risk losing their seller status and the benefits that come with it. For example, late deliveries, warnings to the seller’s account and cancellations can cause a seller to move to a different Level.
  • Advanced levels provide their owners with additional benefits, including offering gigs for higher prices through Gig Extras, or selling their Gig in multiples.

Top Rated Sellers

  • Top Rated Sellers are chosen manually by TodayGiG editors through an ongoing review process based on seniority, volume of sales, extremely high ratings, exceptional customer care, high order completion rate and community leadership. Top Rated Sellers gain access to more extensive features than previous levels, including exclusive access to beta features and VIP support.
  • Top Rated eligibility is constantly evaluated by TodayGiG to ensure that the quality standards and expectations of the Top Rated selection is kept. TodayGiG retains the right to change a Top Rated Seller status in light of such evaluation. In addition, Top Rated Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing their Top Rated status and the benefits that come with it.

Pro Sellers

  • Pro Sellers are pre-verified professionals who undergo a vetting process by TodayGiG editors. Applying for TodayGiG Pro is open to everyone: professional freelancers who are new to TodayGiG, as well as existing TodayGiG sellers.
  • Pro Sellers eligibility is constantly evaluated by TodayGiG to ensure that the quality standards and expectations of the Pro Seller selection is kept. TodayGiG retains the right to change a Pro Seller status in light of such evaluation. In addition, Pro Sellers who cannot maintain their high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing their Pro status and the benefits that come with it.